Zendi

Privacy Policy

Effective: 28 August 2025

Information We Collect

We collect your name, email address, phone number, and service address solely to process and deliver your cleaning bookings. We do not sell your personal data to third parties.

How We Use Your Information

Your data is used to confirm bookings, communicate service details, manage your Zendi Coins loyalty balance, and send transactional emails (e.g. booking confirmations). We may contact you about your bookings or service updates.

Zendi Coins — Internal Loyalty Points

Zendi Coins are internal bonus points offered as part of the Zendi loyalty programme. They have no monetary value, cannot be converted to cash, transferred, sold, or used outside of the Zendi platform. Zendi Coins balances may be adjusted or reset at Zendi's discretion.

Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL) with industry-standard encryption in transit and at rest. We retain your data for as long as your account is active. You may request deletion at any time by emailing zendidry@gmail.com.

Cookies & Analytics

We use minimal session cookies to keep you signed in. We do not use third-party advertising trackers.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Contact us at zendidry@gmail.com and we will respond within 30 days.

Contact

For any privacy-related questions, reach us at zendidry@gmail.com.